Apple Worldwide Loyalty Team
Among some employees they are known as the apple gestapo a group of moles always spying in headquarters and stores reporting directly to jobs.
Apple worldwide loyalty team. The busiest apple store in the world is the nanjing east store in shanghai which attracts about 25 000 customers per day. They will literally make all employees stop what they re doing and will look through employee cell phones a. The story of apple s worldwide loyalty team starts simply. They call themselves the worldwide loyalty team.
He apparently oversaw apple s worldwide loyalty team an internal secret police team known for its network of informers and ruthless systematic pursuit of leakers. They call themselves the worldwide loyalty team. Under jobs tenure apple launched a taskforce called the worldwide loyalty team which some employees have referred to as the apple gestapo a group of moles tasked with spying in apple headquarters and stores the worldwide loyalty team reports its findings directly to the company s top executives. According to nps benchmarks apple s nps score in 2017 was a resounding 72 which is significantly higher than the average nps score of the consumer electronics industry.
A life long mac user and apple enthusiast yoni heisler has been writing about apple and the tech industry at large for over 6 years. Among some employees they are known as the apple gestapo a group of moles always spying in headquarters and stores reporting directly to jobs and oppenheimer. Apple s continual focus on improving its net promoter score has produced significant. Here s how they hunt people down.
The apple worldwide loyalty team makes sure that no information gets leaked from inside apple. At apple he oversaw all of its security from anti counterfeit operations to the not so secret internal police force that controls apple s own employees the infamous world wide loyalty team. Reportedly more than 1 million customers visit apple stores each day worldwide which is more than double the attendance at all the disney theme parks around the world combined. Apple s customer satisfaction and loyalty have been growing steadily over the years reflecting the way consumers view the brand.